Case Criteria
Do We Take Cases Like Yours?
Reported losses of USD $10,000 or more meet our standard minimum to submit for review, including $10,000–$24,999. We assess each submission individually. Meeting the minimum does not mean your case will be accepted or that recovery is possible.
Criteria for review
- Reported losses of USD $10,000 or more to a scam, including $10,000–$24,999
- Crypto sent to a fake exchange, fake trading platform, or drained wallet
- Funds sent through a romance-turned-investment (pig butchering) scheme
- Deposits into a clone firm, unregulated broker, or fake forex platform
- Bank impersonation, authorised push payment (APP), or invoice redirection fraud
- You still have transaction hashes, wallet addresses, or wire references
We're probably not the right fit if…
- Reported losses below USD $10,000 do not meet the standard minimum
- You want general education about how scams work — read our free guides instead
- Another firm is asking you for a 'release fee' — that is a second scam, and we'll tell you so free of charge
- You want funds hacked, seized, or reversed outside legal and regulated processes
- No records at all: no hashes, no addresses, no statements, no messages
Why there's a minimum loss threshold
Our standard minimum reported loss is USD $10,000. Exactly $10,000 meets the minimum, as do losses of $10,000–$24,999 and above. Losses below $10,000 do not meet the standard minimum, regardless of the evidence available. This is a review threshold, not an assessment of whether recovery is possible. Case acceptance depends on individual assessment, and recovery is never guaranteed.
What makes a case strong
The single biggest factor is documentation. Cases progress furthest when we have:
- Complete transaction hashes for every crypto transfer made
- The destination wallet addresses and the dates of each transfer
- Exchange account statements showing the outbound withdrawals
- The full communication history with the platform or individual
- Screenshots of the platform, dashboard, and any licence claims
- A clear chronological account of how events unfolded
If another firm is asking for a release fee
Stop, and don't pay it. No legitimate process requires you to send money to release your own funds. This is the most common second scam targeting fraud victims, and we will confirm it for you free of charge whether or not we take your case. Read how to spot a recovery scam.
What we never promise
We do not guarantee that funds will be recovered. No firm honestly can — outcomes depend on where the funds went, whether they reached a regulated service, and decisions made by exchanges, banks, regulators, and courts that nobody controls. What we commit to is a structured, evidence-based assessment and a written, honest view of your options, including when that view is that there are none.